We want you to be happy with your Uwear purchase.
If you need to return an item, please read the following information before sending it back.
Return Eligibility
Items must meet the conditions outlined in our returns policy. Certain products may have specific return restrictions for hygiene reasons. Check our FAQs
How to request a return
- Contact our customer care team at bharat@j-fox.co.uk or call +44 7951698242 with your order number.
- Explain which item you wish to return and the reason.
- Follow the return instructions provided by our team.
- Keep your proof of postage until your return has been processed.
Refunds
Once your returned item has been received and inspected, we will notify you about the outcome of your refund request.
Approved refunds will be issued to the original payment method, subject to the applicable returns policy.